This Cookie Policy explains how Nexabee uses cookies and similar technologies on our website and public support tools. It should be read together with our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your device. Similar technologies can include local storage, SDK storage, tags, or other identifiers that help websites remember state, secure sessions, measure usage, or retain your preferences.
2. Why we use cookies
- Remember your cookie-consent decision.
- Maintain secure website behavior and form protections.
- Support public live-chat continuity so a visitor can continue a recent support conversation.
- Load analytics only where you expressly accept non-essential cookies.
3. Cookies we currently use or may use
| Cookie / tool | Type | Purpose | Typical duration |
|---|---|---|---|
tgx_cookie_consent |
Essential | Stores your accept / decline choice for analytics cookies. | Up to 180 days |
livechat_public_session |
Essential | Keeps a recent public support conversation linked to the same visitor device so the chat thread can continue securely. | Up to 14 days |
csrftoken and similar security/session cookies |
Essential | Helps secure forms, session state, and request integrity. | Varies by browser and application flow |
| Google Analytics or similar analytics cookies, if enabled | Analytics | Measures aggregate usage, traffic sources, and site performance after consent. | Varies by provider configuration |
4. Analytics cookies
Non-essential analytics are not loaded unless you accept them. If enabled, analytics providers may place their own cookies or similar identifiers under their own policies. We may configure analytics features such as IP anonymization where supported, but analytics providers remain separate third parties.
5. Managing cookies
You can change your choice by clearing cookies in your browser or using any cookie controls we make available. Most browsers also let you block or restrict cookies, but doing so may affect website, login, or live-chat behavior.
6. Changes and contact
We may update this Cookie Policy from time to time. Questions can be sent to [email protected].